Customer Operations Advisor – Burton on Trent

Carbon60 are looking to hire a Customer Operation Adviser. This is a chance to work for a prestigious industrial service provider, with over 80 years' experience and expertise.

Customer Operations Advisor - Burton on Trent
£13.06p/h
8:30am - 5pm Monday - Thursday, 8:00am to 3pm Friday (37.5 hours)
Temporary to Permanent
Start ASAP

Main duties & responsibilities:

• This role is a 50% stores-based role and a 50% admin role, working in a team of 4
• Stock management and ordering Expediting and maintaining order books - checking upcoming orders, chasing delivery times Ordering stock based on customer requirements
• Raising purchase orders (PO's) on customers' behalf
• Maintain accurate records of transactions and stock movements on ERIKS and customer systems
• Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be internal via warehouse)
• Resolving purchasing and supplier invoice queries
• Housekeeping stores and office area maintain 5s principles
• Proactive approach to stock ordering (e.g. checking empty bins, using initiative to pre-empt and action necessary orders)
• Liaising with engineers for missing details and non-stocked parts for further information

The Successful Candidate

• Previous experience in an administrator role
• A familiarity with inventory management
• IT skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
• Previous experience with stores/warehouses (Desirable)

If you believe you're a great fit for this role then please apply via CV, or Email Sean -

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.